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Your data

Gimi's usage of your personal data

This is a basic description of how Gimi will use your personal data as part of the services we provide. Here you can read

Gimi's Privacy Policy

What information do you gather?

You provide us with access to personal data upon registration. We store and use these to enable our service. The data processed is:


Email-addressRegistration, Customer support, Messages
Phone numberRegistration, Customer support, Messages
Date of birthRegistration, Card application, Customisation of features
AgeRegistration, Customisation of features
Country of domicileCard application, Customisation of features
CityEvaluation and development of the application
PhotoProfile picture function, image features, authentication of identity
IP-adressTemporary troubleshooting
Device IDManagement of user account
User-IDManagement of user account
User nameUser name feature in the application
Marketing-identificatorMarketing purposes

Gimi Master

NameCard application, Access to account at Prepaid Financial Services
AddressCard application, Access to account at Prepaid Financial Services
Postal codeCard application, Access to account at Prepaid Financial Services
Personal numberCard application, Identity authentication
Copy of passport/Copy of ID/Copy of visaIdentity authentication
Account informationIdentity authentication
Payment card detailsPayments and topups

How is my personal data used?

Gimi uses your personal data to improve the user experience and enable the services provided. This means that Gimi uses the data to:

  • Tailor, measure and improve our services.
  • Contact you for verification and information regarding the service.
  • Send messages via the app.
  • Enable you to use and share your personal data when using third party applications.
  • Enable Gimi name search for users who have activated this functionality.

When do you share personal data?

Gimi shares your data with third parties who work together with Gimi to enable services such as Gimi premium. This is done when Gimi uses third party applications to, for example, send emails, text messages or push notifications related to the service.

How long is my personal data stored?

We store your personal data until you delete your user account or request your personal data to be deleted. In exceptional cases, Gimi may be required to store data to protect Gimi's interests, for legal reasons or as part of a legal dispute.

If a child creates an account and this is not linked to a parent within 7 days, the account and any associated data will be deleted. This allows us to offer quick and easy registration.

How are cookies used?

Gimi uses cookies on Gimi-related webpages. Information stored in the cookies is used to measure traffic and improve the user experience of the website. Third party cookies is also used to measure traffic and improve the website.